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Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 11:40 AM
Unverified traders can quickly update personal details for accuracy and security.
Modified on: Fri, 15 Mar, 2024 at 12:02 PM
To trade with your funds that your have deposited with HIve Markets, you will need to complete an internal transfer to your trading account. Find out more here.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Do you need to modify your address? Our Support Staff can help you and change it for you. Visit hivemarkets.com and start a Live Chat.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Your Trading account has it's own login credentials which are sent to you via email once you create one. You may access this link for more information.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
There are multiple reasons as to why your documents may have been rejected. Please access this link for further information.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
There are two instances where you may encounter a locked status when using your Hive Markets account. Find out how to resolve this error on this guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
There are 3 different internal transfer types on our platform. For further assistance with each of our transfers, click here!
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
You are able to delete live trading accounts just as easily as you can create them! Find out more on how to do so with Hive Markets by following this guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
You can store your funds in multiple currency Wallets with Hive Markets, find out how you can exchange currencies when using your account by clicking here.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Hive Markets allows all of their traders the freedom to change their leverage whenever they like and as many times as they like. Find out more on this guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
It is important to keep your phone number verified and updated on your account. Follow this article for guidance on doing so!
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Our team at Hive Markets do their best to approve documents as quickly as possible. Find out how much is the maximum waiting time for our clients here.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
You may upload additional documents from the "Documents" tab on your account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
If you are having difficulties updating your phone number on your Hive Markets account, follow this guide to successfully complete the process.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
You may be requested to provide your Support Pin by our Team. This is a 6 digit code which can be easily found from your Hive Markets account. Find out more here.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How to Transfer Funds back to your Main Wallet. Find out more.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
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