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Account | General Queries 17

How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 11:40 AM
Can I Update/Change my Personal Details?
Unverified traders can quickly update personal details for accuracy and security.
Modified on: Fri, 05 Jan, 2024 at 03:21 PM
How to Transfer Funds to your Trading Account
To trade with your funds that your have deposited with HIve Markets, you will need to complete an internal transfer to your trading account. Find out more here.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How to Change Your Address on Your Hive Markets Account
Do you need to modify your address? Our Support Staff can help you and change it for you. Visit hivemarkets.com and start a Live Chat.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
What are my Trading Account Credentials?
Your Trading account has it's own login credentials which are sent to you via email once you create one. You may access this link for more information.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Why Were my Documents Rejected?
There are multiple reasons as to why your documents may have been rejected. Please access this link for further information.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How to Resolve your Account’s Locked Status
There are two instances where you may encounter a locked status when using your Hive Markets account. Find out how to resolve this error on this guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Internal Transfers
There are 3 different internal transfer types on our platform. For further assistance with each of our transfers, click here!
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How to Delete a Trading Account
You are able to delete live trading accounts just as easily as you can create them! Find out more on how to do so with Hive Markets by following this guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
How to Transfer Funds between Wallets
You can store your funds in multiple currency Wallets with Hive Markets, find out how you can exchange currencies when using your account by clicking here.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
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