Examples of Identification Documents that we accept:
National Identity Card
Drivers License
Residence Documentation
Passport
Document Guidelines:
- Has to be a government-issued document.
- We require both sides of the document.
- The document must be fully visible. All four corners must be visible.
- The customer must be 18 years or over.
- The document cannot be expired or will be expiring within 5 days, and must still contain a valid date.
- Screenshots of the document from a phone or computer are NOT accepted.
- The document must state your date of birth.
- Ensure that the document is not password-protected.
- The document’s file format should be JPEG or .PNG only.
Acceptable examples:
- All four corners are visible.
- Clear and readable.
- No editing.
- Contains your signature.
Non-acceptable examples:
- Cropped documents are NOT accepted.